Delivery times vary based on your location and the product you order. Typically, orders are processed within 1-3 business days, and shipping can take anywhere from 7-20 business days, depending on the destination and any potential customs delays.
Do you ship internationally?
Yes! MynaMart ships internationally. We partner with trusted suppliers to ensure that your products can reach you wherever you are. Shipping fees and delivery times may vary based on your location.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also check the status of your order directly through our website by entering your tracking number.
What payment methods do you accept?
We accept various payment methods including credit cards (Visa, MasterCard, American Express), debit cards, and secure online payment options like PayPal. All transactions are encrypted to ensure your payment details remain secure.
What is your return policy?
We want you to be satisfied with your purchase. If you’re not happy with your product, we offer a 14-day return policy from the date of delivery. To qualify, the product must be unused, in its original packaging, and in the same condition you received it. Please contact our support team to initiate a return.
Can I cancel or modify my order after it has been placed?
We understand that plans can change. You can cancel or modify your order within 24 hours of placing it by contacting our support team. However, once your order has been processed or shipped, cancellations or modifications may no longer be possible.
Are your products covered by a warranty?
Some of our products come with manufacturer warranties, which vary by product. If your product is eligible for a warranty, details will be included in the product description or packaging. For additional assistance with warranty claims, feel free to contact our customer service team.
Do you offer quantity discounts or bulk pricing?
Yes! MynaMart offers quantity-based discounts on select products. If you purchase more items, you can unlock discounts such as 10% off when you buy 3 or more. The discount details can be found on the product page or during checkout.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact our customer service team immediately with photos of the product and your order number. We will work with you to provide a replacement or refund.
How can I contact customer support?
You can reach our customer support team through the “Contact Us” page on our website, or you can email us directly at support@mynamart.com. Our team is available to assist you with any questions or concerns during business hours.
Do you offer gift cards?
Yes, MynaMart offers gift cards that can be purchased and used on any product on our website. These make great gifts for friends and family and are available in different denominations.
Do you offer free shipping?
Yes! We offer free standard shipping on orders above a certain amount. The threshold for free shipping will be displayed on the product pages or during checkout.
